FAQ

Weave World Shop caters to creative professionals and enthusiasts worldwide who value premium fabrics. Our target customers include:

• Fashion designers needing quality materials like cotton, corduroy, and specialty fabrics
• Home decorators sourcing drapery materials and home textiles
• Outdoor specialists requiring durable awning fabrics and weather-resistant materials
• DIY crafters exploring our versatile blended and mixed fabric selections

We combine global reach with local care, offering:

• Carefully curated selection of premium fabrics from breathable cottons to durable imitation leather
• Fast, reliable global delivery that matches creative workflows
• Quality-controlled process with professional packaging and climate-controlled storage
• Commitment to bringing creative visions to life with the right materials

Our extensive collection includes:

• Natural fabrics: Cotton, Cotton Jersey, Cotton wool/Wadding
• Specialty fabrics: Alcantara, Wash leather, Imitation leather
• Home textiles: Curtains and drapery, Fleece line, Home textiles
• Outdoor fabrics: Awning fabrics, Garden furniture, Fly screen
• Fashion fabrics: Classic Denim Jeans Fabrics, Corduroy, Coloured fabric
• Technical fabrics: Boil-proof, Breathable, Blended/Mixed fabric

Yes, where applicable our fabrics are OEKO-TEX® certified, meaning they’ve been tested for harmful substances and are safe for human use.

We currently don’t offer sample services but stand behind our quality with a 15-day return policy if the fabric doesn’t meet your expectations.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption to protect all transactions and never store your full payment details on our servers.

You may request order changes within 1 hour of placement by emailing [email protected]. After this window, most orders enter processing and cannot be modified.

We ship worldwide except to some remote locations and parts of Asia due to customs restrictions on textile imports.

We offer two shipping methods:

All fabrics are professionally packaged to prevent damage during transit. Delicate materials like boil-proof fabrics or cotton wool wadding receive special protective packaging.

While we strive for timely delivery, occasional delays can occur due to:

• Customs clearance procedures
• Local postal service delays
• Unforeseen weather events
• High order volumes during peak seasons

You can always track your order using the provided tracking number.

We offer a 15-day return window from the delivery date. If any material doesn’t meet your expectations, you may return it for a full refund or exchange. This applies to all our products, from breathable fabrics to classic denim jeans fabrics.

Please email [email protected] with your order number and reason for return. Our team will provide return instructions. All returned items must be in original, unused condition with tags attached.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product).

Once we receive your return, refunds are processed within 5-7 business days. The time for the refund to appear in your account depends on your payment provider.

Our textile experts are available via email at [email protected]. We typically respond within 24 hours.

For faster assistance, please include:

• Your order number (if applicable)
• Detailed description of your question or issue
• Photos (for product-related inquiries)

Our team operates Monday-Friday, 9am-5pm EST (UTC-5). Emails received outside these hours will be answered the next business day.